Terms of Service

Condition of the contract

The presentation of the SNOW PEARL range in the online shop does not represent an offer to conclude a purchase contract with the customer. It is non-binding. When the customer places an order with SNOW PEARL via the internet (online shop), e-mail, telephone, fax or other means of communication and at the same time acknowledges these GTC, he makes a binding offer to conclude a purchase contract with SNOW PEARL. The customer receives a confirmation of receipt of the order (“Order Receipt Confirmation”). This confirmation does not constitute acceptance of the offer, but is only intended to inform the customer that the order has been received by SNOW PEARL. SNOW PEARL will separately inform the customer of possible errors in the information on the range on the website.

The contract with SNOW PEARL is concluded when SNOW PEARL expressly accepts this offer ("order confirmation") or when SNOW PEARL sends the ordered product to the customer. Each order to be delivered is subject to receipt of payment and the availability of goods at SNOW PEARL.

If it turns out after the conclusion of the contract that the ordered goods cannot be delivered either in part or in whole, SNOW PEARL is entitled to withdraw from the contract in whole or in part. Changes and/or cancellations of orders require the written consent of SNOW PEARL. Expenses and costs caused by changes or cancellations by the customer are borne by the customer.

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